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First Meeting

Our first meeting is all about you being comfortable and confident with our Design Team. At this meeting we encourage you to share your ideas, dreams and aspirations. Bring along your land details as well as magazine clippings you’ve collected, ideas you’ve seen on websites such as Houzz or Pinterest and any rough plan ideas you may have sketched out. We’ll step you through our design process…. taking it one step at a time. We’ll show you homes that we have designed and built similar to yours. Following that meeting, you can then decide if you wish to move forward and engage us…. but only when you are completely satisfied that we are the team you would like to work with.

Site Visit

Once engaged, we begin gathering information on your site. This will include the Certificate of Title, Drainage Plans, Zoning and Town Planning information. We will organise external consultants to have the site surveyed on your behalf for its contours and boundaries. Any issues with regard to existing trees, power, water courses and soil type may be addressed. Checking out your blocks views, its orientation and its slope usually takes place once we have received the surveys. The visit to site gives us a real sense of how we might maximise the space available and to understand any challenges. Whether the block has an old home requiring demolition ie. knockdown rebuild or is a block that is an awkward shape, we will work with you to realise its potential.


We’ve been to your block and now we want to hear about you and how you and your family live…. what works for you and what doesn’t…. how you entertain….. what’s your family’s routine …. is a swimming pool part of your vision etc. We’ll be revisiting all those magazine clippings and scrapbooks going into more detail. We’ll be wanting to discuss any specific requirements or special interests you may have for example art space for paintings, the laundry must include a drying cupboard, the entry may need pigeon hole storage for kids school bags etc. Every detail, no matter how small, will help us understand you and your family’s lifestyle and will be documented to form a written brief. A thorough and concise Design Brief is a vital part of the design process. It serves as an essential point of reference for all parties throughout the design process.

Concept Design / Design Development

Our Design Team will present you with your concept sketch. This is the exciting part. This is our Design Team’s first opportunity to put their initial ideas in front of you for your feedback…. this is when you will really start to visualise. At this point there will be some minor tweaking before reviewing the cost estimate and moving into the Design Development Stage where the building and its structure is refined. We develop the design with more specifics on testing and resolving the elevations, materials, products, 3D modelling etc. This attention to detail is why all our homes make lasting impressions on their visitors and passers by. Should Town Planning be required, now is the time for a Pre Planning Application meeting with Council in order to navigate the complexities of regulations, codes and even the diplomacy of the various councils. Along the way we are continually evaluating the plans to determine the most cost effective way to build.

Contract Pricing Transparency

Throughout the design process, we keep you abreast of your new homes costs. Furthermore, once your floor plans and elevations are finalised, we provide you with a comprehensive ‘fixed price’ quotation booklet that contains everything there is to know about the price of your home including Provisional Sum and Prime Cost allowances. This is presented prior to commencing the final Working Drawings. We believe that you, the client, should understand where your money is being spent on your home. This also allows you to discuss various options directly with our contractors to get the best solution for you (heating and cooling systems as an example).

Working Drawings

By now, we will have settled on the final design and will begin preparing all the final paperwork including final engineering, working drawings and a contract package for Building Permits. We will meet with you to present your contract package and will take the time to explain all documents. Once you’re happy with everything, you’ll be asked to sign the documentation and pay your 5% deposit.

Interior Design

Now it’s time to meet our fully qualified Interior Designer, who will assist you with all your interior and exterior selections. From tapware and tiles, to fireplaces and cabinetry, we work hand-in-hand with you to review the latest innovations in textures and fittings that will add that personal touch of sophistication. It’s around now that your approved building permit should come through and then it’s time to get started on site.


Once any necessary demolition works are complete, the meticulous task of building your new home begins. Throughout the project your construction supervisor will communicate with you regularly and meet with you when necessary so that you are kept up-to-date on progress. During construction you will be required to make timely progress payments.

Completion / Handover

Your new Pivot Home is now complete and it’s time to carry out a practical completion inspection. At this meeting, you’ll be asked to inspect your home and any issues that need some last minute final attention will be noted on a list that will be signed by both parties. Now is the time to settle your final account as we arrange keys and prepare for final handover. We provide a comprehensive handover package containing workings drawings, specifications, engineering, all compliance certificates, energy rating reports, soil report, warranties, manuals, keys, remote controls, cleaning products and instructions…. everything you will need to know about you’re beautiful new home.

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